1. Free Shipping in the USA

• We are proud to offer FREE shipping on all orders within the United States.

• Shipping costs are already included in the product price – no extra fees at checkout.

2. Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Times

• United States (Free Standard Shipping): 5–10 business days

• Express Shipping (optional): 2–5 business days (extra fee may apply)

• International Shipping: 7–15 business days (depending on destination)

Note: Delivery times may vary due to customs clearance or unexpected delays.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your package directly on our website or through the carrier’s site.

5. Duties & Taxes

• United States: Taxes and duties are already included in the product price.

• International Customers: Duties and taxes may apply depending on your country’s regulations. Customers are responsible for any additional charges.

6. Lost or Delayed Packages

• Sarunna is not responsible for delays caused by carriers or customs.

• If your package is lost, please contact us at support@sarunna.com and we will assist you promptly.