Shipping Information

Shipping Policy

1️⃣ Free Shipping in the USA

  • We are proud to offer FREE shipping on all orders within the United States.
  • Shipping costs are already included in the product price – no extra fees at checkout.

2️⃣ Processing Time

  • All orders are processed within 1–3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

3️⃣ Delivery Times

  • 🇺🇸 United States (Free Standard Shipping): 5–10 business days
  • ⚡ Express Shipping (optional): 2–5 business days (extra fee may apply)
  • 🌎 International Shipping: 7–15 business days (depending on destination)

Note: Delivery times may vary due to customs clearance or unexpected delays.

4️⃣ Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your package directly on our website or through the carrier’s site.

5️⃣ Duties & Taxes

  • 🇺🇸 United States: Taxes and duties are already included in the product price.
  • 🌍 International Customers: Duties and taxes may apply depending on your country’s regulations. Customers are responsible for any additional charges.

6️⃣ Lost or Delayed Packages

  • Sarunna is not responsible for delays caused by carriers or customs.
  • If your package is lost, please contact us at support@sarunna.com and we will assist you promptly.

💖 Thank you for choosing Sarunna.
We aim to deliver every order with care, elegance, and transparency.

Operated by: Sarunna Brand
Registered Business Owner: Bárbara Ruanna Martins Sousa – CNPJ 61.578.056/0001-12
Email: support@sarunna.com
WhatsApp: +55 (98) 98870-9830
Ships from: Brazil 🇧🇷 • to the United States 🇺🇸 and international regions 🌎